Texting and MMS Messaging

TEXTING AND MMS MESSAGING 

 

Effective Date: June 10, 2025
Last Updated:  June 10, 2025

At DeSpain Accounting Firm, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect information obtained through text messaging (SMS) and multimedia messaging services (MMS).

1. Information We Collect

When you opt-in to receive SMS or MMS messages from us, we may collect the following information:

  • Your mobile phone number

  • Name and/or business name (if provided)

  • Message content (including any replies you send)

  • Device or carrier information (automatically provided by your carrier)

We do not collect sensitive personal data via text messaging, such as Social Security Numbers or financial account details.

2. How We Use Your Information

We may use text or MMS messaging to:

  • Confirm appointments or deadlines

  • Share important tax reminders or service updates

  • Provide requested information (e.g., document availability, filing status)

  • Notify you of business hours or policy changes

  • Send limited promotional messages (only with prior consent)

We do not sell or share your mobile number or message data with third parties for marketing purposes.

3. Opt-In and Opt-Out

You must opt-in to receive SMS/MMS messages from us, either by:

  • Submitting your phone number via a form or intake process

  • Verbally or electronically consenting during client onboarding

You may opt-out at any time by replying STOP to any message. You may also contact us directly to be removed from our messaging list.

4. Message Frequency and Costs

Message frequency varies based on your interaction with our firm. Standard message and data rates may apply depending on your mobile carrier and plan. DeSpain Accounting Firm is not responsible for any charges billed by your carrier.

5. Data Security

We implement industry-standard practices to protect the security and integrity of your information. However, text messages are not a fully secure method of communication. For sensitive matters, we may request to communicate via phone or secure email.

6. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or applicable laws. Updates will be posted at www.despainaccounting.com and the effective date will be noted above.

7. Contact Us

If you have any questions about this policy or your personal information, please contact:

DeSpain Accounting Firm
688 W. 4th Street Suite E, Benson, AZ  85602
Phone:(520) 265-5350
Email: despainfinancial@gmail.com